Service My Heat Pump employs a team of professional, manufacturer-accredited engineers who can check and service your heat pump, and your solar panel, and MVHR system. The regular system service** we offer costs £150.00 or as little as £15.00 a month.

To book a service or speak to one of our team please call 01353 440404 or email us at [email protected], or, during office hours, try the Chat button (below)

Reasons for a service or system check

Some of the reasons you might consider having your system checked are:

  • It has not been serviced since it was installed
  • Concerns you might have about your system’s settings
  • You have some concerns about the original installation
  • Running costs seem to be high
  • To meet F-gas requirements of having heat pump systems serviced annually

Our team of engineers are qualified and accredited

Our service engineers have been designing, installing, commissioning and servicing air source heat pumps for many years. They hold the latest City and Guild qualifications in plumbing, heating and refrigerant, plus BPEC qualifications in heat pumps and unvented domestic hot water cylinders. They have undertaken specific, advanced Manufacturer training with Panasonic, Nibe, Mitsubishi, Vaillant, Hitachi, Daikin, Kensa, Samsung with others being added as time allows.

What our service visit includes

Our initial inspection confirms that your heat pump has been installed correctly. We then check the settings to confirm that your equipment is working effectively and efficiently. If needed, our manufacturer-accredited engineer will highlight and explain any adjustments or modifications that may be needed, and where necessary, carry them out. Our aim is that on completion of our visit, your system is set up correctly and running to the optimum.

The areas we cover

Currently Service My Heat Pump covers Cambridgeshire, North Hertfordshire, North Essex, West Suffolk and West Norfolk.